We commit to protecting and safeguarding your privacy and hence our Personal Data handling practices are reviewed frequently to ensure compliance with the applicable Privacy laws and regulations. This policy sets out how we will treat your personal information.
INFORMATION TECHNOLOGY ACT, 2000 & RULES:
Swadeshi Khareed / www.swadeshikhareed.in may collect your personal information, which may include details such as/ consisting of full name, personal contact numbers, residential address, email address, gender, date of birth, location, IP address, logs, Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls, product interest information and in certain circumstances, your opinions and individual preferences, etc. or/and any information by which a user can be identified (“User Information“).
Swadeshi Khareed / www.swadeshikhareed.in may collect user information, which may also include sensitive personal information that is collected, received, stored, transmitted or processed by us, consisting of Password, limited information regarding Bank Account, Transaction Amount, Bank Name, Card Type, Card Number or other payment instrument details, Physical, physiological and mental health condition, Medical records and history, Biometric information or any other details provided to us for using the Marketplace.
USE & SHARING OF USER INFORMATION:
In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users’ activities on our Website. We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
We use your personal information to assist Vendors/Sellers in handling and fulfilling orders, enhancing customer experience on the marketplace and provide you access to the services being offered by us, improve your browsing experience by personalizing the website, help us learn more about your shopping preferences, conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance and to help us improve your shopping experiences and product offerings, to send communication related to order updates and offers through e-mail, SMS and social media channels, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, location and device information and we may request you to provide your PAN and Know-Your-Customer (KYC) details to check your eligibility for certain products/services including but not limited to credit and payment products etc.
You may always choose not to receive promotional materials or marketing information. You may always choose not to receive promotional materials or marketing information.
We might disclose your User Information to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.
We might disclose your User Information to other group companies and any subcontractors, agents or service providers who work for us or provide services to us or group companies (including their employees, sub-contractors, service providers, directors and officers)
We might disclose your User Information to Statutory and regulatory bodies and authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals
We are committed to protecting your personal data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your personal data in line with our policies.
LINKS TO OTHER SITES
Swadeshi Khareed / www.swadeshikhareed.in may contain links to websites of other businesses and this policy does not cover how websites of such business organizations may processes User Information. We are not in control and shall not be responsible for any such privacy practices and we encourage you to read the privacy policies on the other websites you visit.
Our Website links to other websites that may collect personally identifiable information about you. Swadeshi Khareed/ www.swadeshikhareed.in is not responsible for the privacy practices or the content of those linked websites.
Swadeshi Khareed / swadeshikhareed.in use third-party marketing companies to serve advertisements on Swadeshi Khareed / swadeshikhareed.in. Such marketing companies may use user information (may not include not including your name, address, email address, or telephone number) and collect statistical data about your visits to this and other websites to provide advertisements about goods and services of interest to you.
CHOICE / OPT-OUT POLICY:
The Company provides all Users with the opportunity to opt-out of receiving non-essential, promotional, or marketing-related communication from us on behalf of our partners, and from us in general, after setting up an account. These settings can be found on the marketplace.
If you want to remove your contact information and does not wish to receive any communications from, Swadeshi Khareed / swadeshikhareed.in, the User can unsubscribe by accessing the ‘unsubscribe’ link or follow the instructions in each e-mail message. Alternatively, the User can contact the Company at firstname.lastname@example.org.
FEEDBACK OR CONCERN:
Under the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Please contact us regarding any questions regarding this statement.